Skilled Communication: Making It Real

John F. Dixon, MSN, RN, CNA, BC, is Nurse Researcher and Nursing Management/Leadership Consultant, The Center for Nursing Education & Nursing Research, Baylor University Medical Center–Dallas, 3500 Gaston Ave, Dallas, TX 75246 (e-mail: johndi@BaylorHealth.edu). Kristine Larison, RN, MBA-HCA, is with Providence St Vincent Medical Center, Portland, Ore. Mara Zabari, BSN, RN, MPA-HA, is Manager of Obstetrical Services, Providence Everett Medical Center, Everett, Wash.

John F. Dixon, MSN, RN, CNA, BC, is Nurse Researcher and Nursing Management/Leadership Consultant, The Center for Nursing Education & Nursing Research, Baylor University Medical Center–Dallas, 3500 Gaston Ave, Dallas, TX 75246 (e-mail: johndi@BaylorHealth.edu). Kristine Larison, RN, MBA-HCA, is with Providence St Vincent Medical Center, Portland, Ore. Mara Zabari, BSN, RN, MPA-HA, is Manager of Obstetrical Services, Providence Everett Medical Center, Everett, Wash.

John F. Dixon, MSN, RN, CNA, BC, is Nurse Researcher and Nursing Management/Leadership Consultant, The Center for Nursing Education & Nursing Research, Baylor University Medical Center–Dallas, 3500 Gaston Ave, Dallas, TX 75246 (e-mail: johndi@BaylorHealth.edu). Kristine Larison, RN, MBA-HCA, is with Providence St Vincent Medical Center, Portland, Ore. Mara Zabari, BSN, RN, MPA-HA, is Manager of Obstetrical Services, Providence Everett Medical Center, Everett, Wash.