Asking Ourselves and Others the Right Questions: A Vehicle for Understanding, Resolving, and Preventing Conflicts Between Clinicians and Patients and Families

Cynda Hylton Rushton is Associate Professor of Nursing and Pediatrics, Core Faculty, Berman Institute of Bioethics, and Program Director, Harriet Lane Compassionate Care, The Johns Hopkins University and Children’s Center, Baltimore, MD 21287 (crushton@son.jhmi.edu).

Marilee Adams is President, Inquiry Institute, Core Faculty, Certificates in Leadership Coaching, cosponsored by Adler International Learning and the Ontario Institute for Studies in Education, University of Toronto, Toronto, Ontario, Canada, affiliated with Columbia University’s Learning & Leadership Group at Teachers College.