EFFECTIVE LEADERS help diverse groups of people work together in productive, synergized harmony. Patients want to be taken care of in environments of beauty and harmony with the staff, and nurses want the same thing. Relations between patients and their care-givers progress smoothly when the shared mission is building the care around the needs and characteristics of the patients. And what can be nobler than synergizing around the patient and the family?

Synergy is defined by Curley (1998, p. 70) as “...an evolving phenomenon that occurs when individuals work together in mutually enhancing ways toward a common goal.” The American Association of Critical Care Nurses has pioneered the development of the Synergy Model. This model describes the patient’s characteristics then notes that the nurse’s competencies must be derived from the patients’ needs. Leaders must take the responsibility for establishing the environment where this kind of care can take place....

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