Chapman J, St. Onge C; Maine Medical Center; Me

Purpose: 2004 NDNQI staff satisfaction survey showed nurses on the cardiac surgical step-down unit and cardiac surgical ICU rated job satisfaction lower than the national average. In an effort to improve the working environment, an informal weekly mee ting was developed to facilitate communication amongst the cardiothoracic nursing, physician, and physician assistant leadership and key nursing staff. Description: This process has allowed for open discussion of pressing issues brought forward by the interdisciplinary team that affect the continuum of the patient’s stay. Plans of action are developed that allow for immediate changes in practice as well as the development of a process for continued quality improvement. Evaluation occurs at a designated time, and changes to the plan are made, if necessary. Role out of the plan occurs simultaneously in both...

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