William Ury. New York, NY: Bantam Books; 2007. Softcover, 272 pages. ISBN-13:978-0-553-80498-0
More than 20 years ago, Ury explained how to negotiate agreements without giving in. Now he tackles the power of No, revealing how this most powerful of words can be positive when carefully and intentionally applied. The director of Harvard’s Global Negotiation Project and author of Getting to Yes, the world’s bestselling book on negotiation, offers a practical method for saying No in any situation without losing the deal of the relationship.
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