High patient acuity, short staffing, lack of civility, patient anxiety—these realities make for a highly stressful healthcare work-place. On top of that, a new generation has begun to enter the nursing workforce. Generation Y nurses are just starting their careers, joining the working nurses of Generation X, Baby Boomers, and Veterans. Generation Y is the most globally aware and racially diverse generation in history.

Each generation has its own characteristics, core values and attitudes, strengths, and weaknesses. Absorbing a new generation into the workplace can lead to or exacerbate conflict. Generation Y nurses have the tools, confidence, and tech savvy to take nursing to another level—but they pose challenges for health-care facilities and nursing leaders. To create a healthy workplace with optimal communication and teamwork, we need to understand, embrace, and incorporate them into our profession.

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