Switch: How to Change Things When Change Is Hard

Change can be easy or it can be hard; the goal is to achieve successful change. Switch introduces 3 concepts to frame the rest of the content: (1) what looks like a people problem is often a situation problem, (2) what looks like laziness is often exhaustion, and (3) if you want people to change you must provide crystal-clear direction. Reading this book will help you approach change in ways that are successful.