Change can be easy or it can be hard; the goal is to achieve successful change. Switch introduces 3 concepts to frame the rest of the content: (1) what looks like a people problem is often a situation problem, (2) what looks like laziness is often exhaustion, and (3) if you want people to change you must provide crystal-clear direction. Reading this book will help you approach change in ways that are successful.
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Book Reviews| February 01 2012
Switch: How to Change Things When Change Is Hard
Chip Heath, Dan Heath. New York, NY: Random House Business Books; 2011. Paperback; 320 pages; $20. ISBN: 978-1847940322
Crit Care Nurse (2012) 32 (1): 83–84.
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Switch: How to Change Things When Change Is Hard. Crit Care Nurse 1 February 2012; 32 (1): 83–84. doi:
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