In this day and age of almost nonstop change in the health care setting, this book provides a realistic approach to “Kaizen”—a small improvement made by those closest to the work. This easy-to-read book focuses on the principles and practices associated with continuous improvement efforts prevalent in all health care organizations. Healthcare Kaizen is full of useful stories and resources. Methods used at a wide variety of hospitals and health systems throughout the country are shared, accompanied by concrete examples to help guide those interested in becoming engaged in process improvement efforts.

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