Today’s health care teams include nurses from 4 very different generations working together. These different generations can influence the success of common issues in the workplace like scheduling, use of technology, and communicating with physicians and patients. Veteran nurses may complain that new nurses do not have the same work ethic as older nurses and new nurses may expect to work only day shifts and no weekends. These generational differences can cause conflict if they are not understood and respected.

The Nurse Manager’s Guide to an Intergenerational Workforce is an easy-to-read book written for managers, but it is a good resource for clinical nurse specialists, educators, charge nurses, and bedside nurses seeking an understanding of why a colleague responds in an unfamiliar manner. The book is divided into 7 chapters beginning with an introduction to the current workforce. This is followed by a...

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