This concise guide offers a practical approach to improving communication among providers, patients, and colleagues. The intended audience for this book is health care providers, especially physicians; however, it has broad applicability to all members of the interdisciplinary team. The Language of Caring Guide for Physicians offers tools to examine individual communication styles and strategies for improving communication with patients and families. Listening with empathy, honoring the patient as a partner in health care, and respecting the diversity of perspectives from colleagues are a few of the areas covered in this book.

Focusing on the patient experience, the authors provide evidence-based “best practices” and 7 key competencies for improving patient-centered communication. The key competency areas are mindful practices, collaboration and teamwork, effective openings and closings, communicating with empathy, effective explanations, engaging patients and families as partners, and hard conversations. This book guides readers...

You do not currently have access to this content.