Poor education-related discharge preparedness for patients with heart failure is believed to be a major cause of avoidable rehospitalizations. Technology-based applications offer innovative educational approaches that may improve educational readiness for patients in both inpatient and outpatient settings; however, a number of challenges exist when implementing electronic devices in the clinical setting. Implementation challenges include processes for “on-boarding” staff, mediating risks of cross-contamination with patients’ device use, and selling the value to staff and health system leaders to secure the investment in software, hardware, and system support infrastructure. Strategies to address these challenges are poorly described in the literature. The purpose of this article is to present a staff development program designed to overcome challenges in implementing an electronic, tablet-based education program for patients with heart failure.
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1 February 2016
Patient Education and Discharge Planning|
February 01 2016
Implementing Electronic Tablet-Based Education of Acute Care Patients
Tenita Sawyer, RN;
Tenita Sawyer, RN
Tenita Sawyer is a clinical nurse at the Duke Heart Center, Duke University Health System, Durham, North Carolina.
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Monica J. Nelson, RN, MSN;
Monica J. Nelson, RN, MSN
Monica J. Nelson is a nurse at the University of North Carolina at Chapel Hill School of Nursing, Chapel Hill, North Carolina.
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Vickie McKee, RN;
Vickie McKee, RN
Vickie McKee is a clinical nurse at the Duke Heart Center, Duke University Health System.
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Margaret T. Bowers, RN, DNP, FNP-BC, CHFN;
Margaret T. Bowers, RN, DNP, FNP-BC, CHFN
Margaret T. Bowers is an assistant professor at the Duke University School of Nursing and Duke University Health System, Durham, North Carolina.
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Corilin Meggitt, RN, MSN;
Corilin Meggitt, RN, MSN
Corilin Meggitt is a nurse at the Duke University School of Nursing.
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Sarah K. Baxt, RN, BSN;
Sarah K. Baxt, RN, BSN
Sarah K. Baxt is a nurse at the Duke University School of Nursing.
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Delphine Washington, RN, BSN;
Delphine Washington, RN, BSN
Delphine Washington is nurse manager, education, cardiology nursing, Duke Heart Center, Duke University Health System.
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Louise Saladino, RN, DNP, MHA, CCRN;
Louise Saladino, RN, DNP, MHA, CCRN
Louise Saladino is clinical operations director, cardiology nursing, Duke Heart Center, Duke University Health System.
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E. Philip Lehman, IV, MD, MPP;
E. Philip Lehman, IV, MD, MPP
E. Philip Lehman IV is a fellow in cardiovascular disease at the Department of Medicine, Duke University School of Medicine, Durham, North Carolina.
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Cheryl Brewer, RN, MSN, PhD;
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Cheryl Brewer, RN, MSN, PhD
Cheryl Brewer is manager of clinical trials operations and project management, Duke Cancer Care Research Program/Center for Learning Health Care, Duke Clinical Research Institute, Durham, North Carolina.
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Susan C. Locke, PhD;
Susan C. Locke, PhD
Susan C. Locke is senior scientist and project leader at the Center for Learning Health Care, Duke Clinical Research Institute.
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Amy Abernethy, MD, PhD;
Amy Abernethy, MD, PhD
Amy Abernethy is director of the Duke Center for Learning Health Care and a professor in the Duke University Department of Medicine and School of Nursing.
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Catherine L. Gilliss, RN, PhD;
Catherine L. Gilliss, RN, PhD
Catherine L. Gilliss is dean of the Duke University School of Nursing.
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Bradi B. Granger, RN, MSN, PhD
Bradi B. Granger is director of the Duke Heart Center Nursing Research Program and an associate professor in the Duke University School of Nursing.
Corresponding author: Bradi B. Granger, rn, msn, phd, faan, Duke University School of Nursing, Box 3943, Durham, NC 27710 (e-mail: grang004@mc.duke.edu).
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Crit Care Nurse (2016) 36 (1): 60–70.
Citation
Tenita Sawyer, Monica J. Nelson, Vickie McKee, Margaret T. Bowers, Corilin Meggitt, Sarah K. Baxt, Delphine Washington, Louise Saladino, E. Philip Lehman, Cheryl Brewer, Susan C. Locke, Amy Abernethy, Catherine L. Gilliss, Bradi B. Granger; Implementing Electronic Tablet-Based Education of Acute Care Patients. Crit Care Nurse 1 February 2016; 36 (1): 60–70. doi: https://doi.org/10.4037/ccn2016541
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