Using the metaphor of construction, Building a Culture of Ownership in Healthcare addresses building the “invisible structure” of any health care facility. The authors provide the blueprint for any leader or organization that is chasing the goals of increased employee engagement and patient satisfaction. The book is divided into 3 parts: part 1 discusses the Culture of Ownership; part 2 The Invisible Architecture of any facility, and part 3 Values, Culture, and Leadership.

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