Gittel JH. Stanford, CA: Stanford Business Books; 2016. Hardcover; 320 pages. ISBN-13: 978-0804787017
Transforming Relationships for High Performance offers evidence that the essential step in achieving positive outcomes is establishing strong relationships among coworkers. Applying a model she calls “relational coordination,” the author demonstrates the application of human and social assets to achieve positive organizational change. We know that unhealthy work environments in health care settings threaten our patients’ safety, and leveraging relationships for positive transformation aligns with AACN’s Healthy Work Environment standards, which include skilled communication, true collaboration, and authentic leadership. The relational coordination model is also the inspiration for the tele-ICU nursing model of practice.