The COVID-19 pandemic significantly affected the ability of intensive care unit (ICU) clinical staff members to communicate with family members of critically ill patients. Before the pandemic, ICUs in the United States had embraced patient- and family-centered care, a strategy that enhanced communication. The ongoing pandemic and resulting limitations on family visitation practices have dramatically changed the way ICU clinicians are able to interact with, communicate with, and provide education to family members.1-7 

As a result of family visitation restrictions during the pandemic, the clinical staff in the medical ICU (MICU) at Vanderbilt University Medical Center (VUMC) identified the need to provide supplemental education to family members on bedside equipment. We found on Twitter an example of an educational wall map that was created by Southmead Hospital in Bristol, the United Kingdom. We followed up with that ICU team, which shared the template they had used to...

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