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Cynthia Lockhart
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Journal Articles

Little Things Mean a Lot When the Goal: Is Customer Service and Patient Satisfaction

Cynthia Lockhart, RN, MS, CCRN, Stephanie Berch, RN
Critical Care Nurse (2005) 25 (5): 88.
DOI: https://doi.org/10.4037/ccn2005.25.5.88
Published: 01 October 2005
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Journal Articles

Accept No Less Than Caring Behaviors

Sandy Soldwisch, RN, PhD, ANP, APRN-BC, Cynthia Lockhart, RN, MSA, CCRN
Critical Care Nurse (2003) 23 (4): 96.
DOI: https://doi.org/10.4037/ccn2003.23.4.96
Published: 01 August 2003
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